The staff at Belle Tire far exceeded my expectations! I didn't even realize my trunk being full of random things would affect them... I got home and my husband was like, they gave you back the donut tire right? And I was like, no, I have no idea. Sure enough despite my trunk being FULL of God knows what, they put the donut tire back into its rightful place and secured my trunk floor piece even though it hadn't been before.
They were super friendly and made me smile even on a day no one is happy about- having that unexpected and inconvenient car issue. Great service, I'll be back!
Thank You Note
I would like to express outstanding customer service on 7/26/2014 at ypsilanti facility on Carpenter Rd.
Mr. Cristino Gonzalez help me for slow leaks on my mini-van tire less than estimated time and explain what cause the problem. Fast and professional outstanding customer services truly touch my heart!!
Thank You very much. Regards K. Cho
Andrew is the best!The customer service at this location on Carpenter Rd is outstanding. I will be back in the future of all my tire needs.
Greats service, took care of my problem right away. Also checked my car for other problems. Had to have the tires checked for leaks and took care of the problem.
I had a great experience at Belle Tire with a quick tire fix. I will definitely go back in the future! Very helpful staff and very quick service!
Top-notch service!! Professional, kind, honest...I would recommend this Belle Tire to anyone and everyone. I went there on the recommendation of my boss. He was correct - their honesty is refreshing. Even had a minor repair done by them a while back and they didn't charge me. They are a phenominal group and I will continue to visit them for repairs and will continue to recommend them!! They are great!!!
I have had my oil changed/tires rotated at Belle Tire on Carpenter for years. I have always had great service at a reasonable price. So when I blew a tire, I went back to 'my guys.' They replaced the tire and got me back on the road without a hitch. While that's what they are suppose to do, I am writing because these guys do so much MORE than just the minimum.
When I heard this rattle beneath the car a couple of weeks ago, I went back to Belle Tire -- one of the technicians told me my heat plate was loose and he bolted it -- no charge. A week later when my battery died and a well-intentioned neighbor switched the pos/neg cables and blew out my dashboard lights and radio, I went back to my guys, thinking maybe they could recommend a solution. It took 45 minutes for them to fix my problem and they charged me $12.71.
These guys (will always be my guys) are the best - if you need reliable, friendly, fast service at a reasonable price, please try Belle Tire on Carpenter.
p.s. I will be by later this morning to drop off donuts -- truly, I can't thank you enough!
I purchased my tires at Belle Tire on Carpenter road, several years ago. Recently, I became concerned about my tires. I went online, made an appointment and ordered new tires. After checking my tires, the manager advised me that my tires were still reliable. They found a screw in one tire, repaired it, and charged me nothing. A few weeks later, my window came off track and fell down into the door frame. Belle replaced a screw, and charged me nothing. Tomorrow, I am going back to have another problem checked out. I am confident that I will receive excellent service at a reasonable price. I recommend Belle, especially to my female friends, and other senior citizens like me, who are often anxious about getting their cars repaired.
writing this for my mom but anyways. you know how it is being a older women that dont know much about cars you always think you are going to get ripped off. i went there with a leaky tire and a car that was shaky car that was pulling hopeing it wouldnt cost hundreds. they fixed the leaky tire for free and the shake was from a accident i was in ends up only being 50 for a alignment and my car is like brand new. very very happy A+++++
I have been coming to this location for many years, (with many vehicles) The entire Staff has suffered through many of my attempts at describing noises and has always is willing to show me what needs to be fixed and why. These guys are great, fast, polite, and caring. I always highly recommend them to my family, friends, and anyone I hear is having car trouble. Thank you for years of excellent service, Chris, Mike, Perry, Jason and all of the rest of the staff. I am definitely a customer for life.
Took a fast leaking tire into them on a Friday evening and they fixed it even tho it was obvious they were very busy - had just been rebuffed at discount tire and Belle put a smile on my face. Oh and no charge! Couldn't believe it!
These guys are the best! They helped me on no notice Friday afternoon, fix my window that was stuck down. It turned out to be a broken switch. Jason ordered the part from the dealership over the weekend and installed it for me while I grabbed some groceries Monday evening. They are nice and friendly, and I really felt like they went out of their way to help me. Thanks also to the tech (whose name I missed) who let my inquisitive seven year old watch the whole tear down, explaining what he was doing he whole time.
Sean Wilson is a great sales person. He is friendly, patient and explains in detail the product and service you will receive. The rest of the staff is just as awesome. What a great experience dealing with this BelleTire location.
My husband and I have our cars worked on at this Ypsilanti Bell Tire whenever we have the need. The staff are wonderful, fast, and the work is A+. Not only are we loyal customers we highly recomend them to our family and friends.
I have been repeatedly going to this Belle Tire for routine maintenance and other work on my car for almost a year now. (I've recently moved nearby.) The employees there are consistently helpful and patient. On several occasions they have taken the time to actually show me what they did on my car or draw a diagram in order to explain it so I understood what was going on.
I have been so pleased with this location and the service and I thought it should be known how great their customer service is. In fact I've noticed that all of the people working there have been really nice. Plus they do quality work. It has definitely made me a repeat customer. I don't want to take my car anywhere else.
I have been using belle tire for years. but Sean Wilson is by far the best help i have ever received from any salesman at any location i have been at. he is polite and very helpful he has an answer for every question and made me feel important as a customer.
To Whom It May Concern: I am a dedicated Belle Tire customer now located in the Ypsilanti area. Any time I have truck problems I take it to the Belle Tire on Carpenter rd. Just this past week I took it in to get a vibration checked out. Although they did not find the cause of the vibration themselves, they did a balance, rotation, and alignment all for no charge. Sean checked me in and mike checked me out. They and the store again exceeded my expectations in both customer service and customer satisfaction. I am a small business owner so I understand the value of such qualities. I have never in my life been able to say on more than one occasion that such a thing has happened. Most stores that I frequent, you may get a good staff member or people may just be in a good mood that day. Belle Tire consistently goes above and beyond!! Thanks
Extremely FAST!! I took my flat tire in and they fixed it. Put it back on my car and even put the spare back in place all in 30 mins.
Excellent friendly service not just for tires but for mechanical repairs. Honest with their assessments - not trying to "add uneeded" repairs. Used them for years.