I brought my '08 Ford F250-SD in for a set of tires. I had a specific type I was looking for but, they (along with everyone else) needed to order them and only had the Toyo Open Country AT II available in the required size-LT275/65R20. However, I was in need of tires so, I approved the installation. Service was prompt, partially because they weren't busy, staff were polite and responsive to my requests. The mechanic even put my spare back in its proper place, without me asking. My only complaint is that they told me a traction bar was loose when, my truck doesn't have trac bars. Instead, it has a factory sway bar and links. They were kind enough to provide a quote though and didn't push the issue because I told them the truck drove fine and the alignment was within tolerance (this was also confirmed upon the alignment results). So far, I'm happy with the purchase and for those who claim these tires are noisy, you obviously haven't driven on 38.5 inch Super Swamper TSL's! There's a mild 60 mph hum at best. As for handling snow, we'll see what Winter brings.
Ryan Bindschatel, the Assistant Manager at the Howell store, went above and beyond to assist my husband and I with the purchase of new tires. His customer service was exemplary, and I highly recommend this store. We plan, and will continue to return to this store time and time again.
I Highly recommend this store for all your car repair needs. Honest, efficient and fast. They stand behind their work. That's why I've been taking my cars there for years.
Ryan, Mike and Joe,
You are 3 of the most professional people I have had the pleasure of working with. I trust both of my vehicles to Belle Tire of Howell. You are on time, on budget and honest in the work you perform. I truly appreciate your aptitude, attitude and accountability.
Last week I had to get 2 new tires. Belle Tire was the best price in 10 mile radius, did the work fast, helped me with a new alignment, and were all really friendly
I have dealt with this store location for years now, and I have always been treated with respect and have always received t of the line service.
Honest people here at a fair price. Very satisfied and will continue to use Bell Tire.
Been coming here for years for everything from oil changes, brakes, tires and other reparis and they've always been honest and treated us well. They've done work on 5 different cars for us and we've never been disappointed.
This Belle Tire location is the best one I have ever been to. They are prompt and efficient! The staff is always knowledgeable and willing to take the time to answer my questions and help me feel comfortable with my decisions. I highly recommend this Belle Tire location! They are the best! :)
I never write reviews for companies that just do what is "expected" service for their customers. I do however write them when they go far above and beyond what one would expect to see from a service company and Belle Tire has done just that. Not only have they always been accurate with the wait times and the cost of service, they have impressed me with the best service and professionalism I have seen in a long time. I came in on a busy Saturday morning, They started work on my vehicle right on time and as I waited I watched as others came in with emergency needs and were helped out in a timely manner without delaying my service. All of the service guys were professional and working dilligently to get everyone taken care of. I did not see a single person not busting their butt. Another thing that struck me as a display of excellence was that there were no pushy "up-sales" there were a couple customers that had some issues but, all of their options were completely explained and the option to wait for the repair was given if appropriate. After seeing this, I know I can be confident that when I walk into Belle Tire if the service guy tells me something needs to be fixed, It needs to be fixed right away. The employees of Belle Tire should be proud of what they do on a daily basis, Not only are their efforts helping the company grow, They can go to bed at night knowing they went above and beyond to help someone in need with honesty and hard work.
GREAT JOB !!
Thanks for helping my Mom out in a pinch when the tow truck driver couldn't! She was stranded with a flat tire and they couldn't remove the lugnuts. They put enough air in the tire for her to drive to your location. With out hestitation you removed the lugnuts, fixed the flat tire and rotated the tires NO CHARGE because we were loyal customers in the past. THANK YOU SO MUCH!!! You guys rock! :)
Always a positive experience at this store. They always provide a fair, honest estimate, do a great job and stand behind their work. This kind of customer service keeps me coming back.
The first time I walked in to your store I was treated like I owned the company. I always got what I came in for and at a great price. I never had to wait long for the service to be complete. Recently I was looking for tires (dry rot). The salesman came outside with me to check my tires and told me they are just starting to show signs of it and I had good tread and time before I needed to replace them. He could have sold me tires but was honest enough. I will definetly go there for all my needs.
I needed tires in a hurry. They gave me a good deal and the young man that put them on, I think they called him Brooks, (I know it was a B name), was polite and efficient, understanding that I was in a hurry.
I wanted to let you know how pleased I was with my recent service. I had new struts and shock installed on my 2001 Escape. The installation was done really well. All the brackets and hardware was put back just as it was originally done. The rear installation required removal of interior panels and were replaced exactly as they were before the service. (a difficult job and it was obvious that the installer took a great deal of care)The Monroe Sensatracks were the perfect choice for this car and the price was reasonable. Very Professional service, Thank You
I NEVER write letters telling any company how satisfied I am with their service. Today, February 15th, changed that. My wife and I needed new tires for our Pontiac Vibe, checked out your website for pricing, called the Howell, MI store and spoke with a VERY helpful employee (damn, I wish I remembered his name - Steve,maybe). He confirmed the pricing and store hours and agreed to hold my tires, so that installation could be completed today. Upon arrival at the store, I was informed that I had 16 inch tires (not the 15 I had been quoted on). As a result, the TOYO tires I was looking to purchase weren't available. However, Steve explained the other makes of tires that were available and assured me that the Bridgestones I was about to purchase were just what I needed. So, in the end, I spent a few dollars more, got the same great service, and got tires that I was very satisfied with. It is a damn rare occurrence that I spend $470 and feel good about it. Keep up the great work.
Thank you and your staff @ Store #78 in Howell MI. Your mechanics and sales staff are OUTSTANDING. I have all of my vehicles serviced at this store and you always do an exceptional job and the sales staff are always top notch. You repaired a slow leak on my wife's car and did not charge me a thing. What a nice surprise. Thanks to all of the excellent people at this Belle Tire location.
Last weekend my husband shopped for tires for my car. After talking to 4 other Tire dealers, he liked the professionalism and knowledge of the guys at the Howell store. He purchased all new Goodyear tires for the car, he even purchsed new tires for his pickup because the deal was so good! I live in Howell and work 1 mile from home. Until I got the car up to a certain speed ( a few days later) I didn't realize there was a shimmy or shaking in the car. My husband took the car back to Belle Tire where they re-balanced the tires. We took the car for a test drive and could still feel the shaking. We took the car back explaing we were not happy with new tires. They took off the Goodyear tires and put on Michelin tires. Off we went on another test drive. I could tell immediately the difference in the "feel" of the car. We wound up with a more expensive, better quality tire at no additional cost for our inconvenience! I must say, that's customer service at the highest level that I've dealt with in a very long time. And by the way...my job IS customer service. Hat's off to the Howell Belle Tire guys! I'll recommend you to everyone! Thank You again.
Very good experience. Bought new tires for my pickup years ago and they have continued to rotate and balance for free every year since. Always promptly taken care of. Great store.
Friendly service, Informative salesmen, Took slightly longer than i would have liked but worthwile