You should know and I will share with my friends that even tho I had to go to another service for my specific problem, I was well served at your Otsego Michigan store.
You have people there that can think and solve problems. They are all professional.
That extra step is so impressive.
It's time for a pat on the back. Better yet, Pizza!
Excellent customer service
Great service done in the time frame promised. Belle's estimate came in a lot lower than others in the area...we'll be back! :)
So friendly, helped me with an air pressure problem, so quick and fixed my problem :)
Exceptional service. Got a next day appointment for the tires I wanted. They took much less time than the hour they told me and looked around for a rattle I had heard. When they found it, they told me it may be annoying, but that it was not a safety issue. I was handed an estimate just in case I wanted to have it repaired but no hard sell at all, and as a woman, I appreciate that! I'm so glad to have found them in my new community. They're my "go to" guys from now on. Well done, Team Belle Tire! Thank you!
Efficient and courteous service. The Plainwell store does a great job!
OUTSTANDING CUSTOMER SERVICE!!!
had a flat tire,walk in right at closing time. the
store manager and one employee where willing to
stay after hours so I could go take the tire off
from my car and bring it to them and they fixed it
then the store manager gave me a ride to my car
after it was finished. HATS OFF, to them.
mark holden and the crew always take car of our family vehicles. a+++
Terry and his crew have always treated my wife and I very well.They have even beat other belle tire prices
I have been a customer for years, and Terry & Co are always my first call for the same reasons that others have expressed here: Professionalism, courtesy, integrity, and sense of urgency. I was a parts manager and asst service manager for a GM dealership for 15 years; these guys are old school in only one way: a sense of customer satisfaction is their #1 goal. Kudos to Terry and all the team there, who have made every experience at Plainwell BT a reason to come back.
Why do people take the time to write these reviews? Because of folks like Terry Smith at the Plainwell Belle Tire store! Friendly, knowledgable, generous- I look forward to purchasing tires from the folks at Belle Tire in Plainwell who took the time today to fix my leaking tire.
My wife and I were out for movie and dinner. When I came out to my vehicle on the way to eat, I found a tire on my vehicle went flat. I changed the tire to the run flat and drove to the Belle Tire in Plainwell. They took the flat tire, repaired it at no charge. I had purchased tires for a different car two years earlier but they still considered me a return customer and took car of the issue with no questions. Buying a set of 4 tires this weekend for my new Saturn. No better place to buy tires than from Belle Tire in Plainwell. Your not just buying tires, your buying satisfaction and service.
Im writing this today about my experience with Mark Holden and the staff at my local Bell Tire. I brought in an old tire from my old Ford truck, They could of sold me a four new tires, instead they repaired the one that needed to be fixed, sold me some wiper blades as well. Great experience at Belle Tire!! I will be back to fix the other tires im sure and be in to buy new ones for the van and telling my friends as well!
It is so nice to have a company with honest hardworking polite employees. I do not live in the same town as my 24 year old daughter and twice now they have assisted her with her car. They have even let her bring her dog in when she broke the rim on her car on a snowy day so the dog could stay warm. They are good to take care of my little girl when I can't be there. Thank You so much!!
I've had to special order tires through these guys for more than one of my Honda's over the best few years.They always get what I want, get it right away and have a very good price. My favorite tire store!
Robert always helps me out!
they should all get a raise!
also Jordan, gave me a ride 10 miles away while they were fixing my car
lots of crooks in the auto repair business but at this Belle Tire you get what you pay for no bs!
I am writing to tell you that one of your employees-Robert Lesher-was such a help to us this past weekend. We were scheduled to have our twins take their drivers test and we had a brake light out. The instructor said if we got it taken care of, he would still do one of the tests. My husband told me to find a Belle tire because the store close to us (Gull Road) has always given us good service. I pulled in, explained our situation and Robert walked right around the counter, out to our car, and began to solve the problem. Because of his expedient attention to our problem we were able to get back in time for both girls to take their test. We are calling him our 'angel'. Thank you for hiring such caring employees. Sincerely, Kathy Lindner Joy and Jewel Lindner (who passed their drivers test!)
Excellent service and value. They only had 3 of the tires I needed and upgraded me to the next level for no charge!!! I will be coming to Belle Tire for all my tires from now on!!
I have been dealing with these guys’s since 2003, and they are the VERY BEST!
They will never steer you wrong or try and get you to buy something that you do not need.
I would recommend this store to everyone. Trust, is there main practice and way of doing business.
I have trusted everyone of my car’s to this store and these men. Honesty, integrity, and customer satisfaction is this store’s main goal. You can trust everything they tell you; and they would never give you false advice, ever!
I have been bringing all 4 of my vehicles to the Plainwell, MI Belle Tire for approximately 4 years now. In that time, Mark Holden and Terry Smith have taken the time to be friendly and courteous with me every time I have come in to the store. They have also made sure that my cars were fixed properly each time a repair needed to be done. They have located problems I did not know the vehicles had, and in the case of my Buick Roadmaster, if possible (when I had a cracked transmission line), repaired them as cheaply as they could just to help save me a little bit of money on the final bill. I always recommend this store to anyone who will listen, and will continue to do so as long as these two gentlemen are in charge of the Plainwell location. Thank you for your time, and your great shop! Sincerely, Michael Behrendt
Our car's front-end was shaking violently at 50 mph so we drove to the Plainwell, Michigan Belle Tire, where we've bought a couple sets of tires. Adam was professional, courteous and knowledgeable. Problem solved-a tire was out of balance. This was one of the most positive retail interactions we've had.
Had a pleasant experience with these folks both times I've been there.