I have visited this location several time each time it was a present experience customer service was excellent.
I don't usually write reviews...
It was the start of Christmas holiday, I had to drive some distance. I noticed I had a bad wheel bearing in my Audi, they were close to my work. I cant remember the managers name (Chris?) but they took my car and said they would do it. I brought my own bearing, there was trouble getting the old one off and they didn't want to risk more damage. I they removed the entire spindle and let me press the bearing off at work. They had it back together in minutes and I had no worries for the holiday. People just don't seem to work with you anymore but they did.
I'm a first timer here, and I can safely say it won't be my last! Prompt service from picking up on the first ring when I called them before coming in, to getting me in and out of the store in just over an hour...and they were extremely busy! Every employee there was professional, courteous and knowledgeable, and it was honestly one of the few times I've ever walked out of an automotive service facility feeling completely confident that my vehicle was taken care of properly...and at a MORE than reasonable price! Keep up the great work guys!
I wish I could slip in a 6 rating on this 5 scale. Truly do go the distance and are top notch. I have bought tires and wheels for my three cars and even have them store them (summer and winter sets)They truly do it all! And may I add very well!!!
I can't say enough about all the guys at this shop. They went above and beyond in every way imaginable when I brought my car in for service. Their professionalism and job quality was fantastic. No worries, error free service, and I got treated like a king! I've never had such a great experience while getting my car repaired. Well worth the trip from Canada! Great job guys! Thanks John, Erik, Adam, Steven and the rest of the team.
Great service. I was a little hesitant being a first time customer
coming from Ottawa, Ontario. I was visiting friends in Warren for a few days and could not resist the prices which were at 55% of the best quote I got back home. I planned ahead and booked appointment on line along with online quote two days prior to arrival. I was at the store 10 minutes early. They were ready to get started as soon as I showed up. The car was ready in 35 minutes. Great service! I was treated like a good regular customer. They did a great job balancing the tires, no pulling, no vibration at all. The car drove like new! Thank you.
Excellent experience. Great customer service from the first phone call to out the door. John took care of my saab 9-2x so efficiently as if he was waiting for me to arrive. My papers were on the counter, he knew I was and before I turned around my car had already been taken in. I will definitely be a patron again coming all the way from Canada.
I have been taking my vehicle to Belle Tire for over 15 years now. I am very happy with the service and customer service at the Warren store located at 32699 Van Dyke Avenue. The Manager John Noechel and his staff are dedicated employees and treat customers with respect. Believe me it's hard to find good customer service in today's world. American Car Care Center Leadership better honor these guys and let the public know they care about their employees.
Great customer service. I am a returning customer and will continue to take my business to Belle Tire. The review from Nate Meidl speaks volumes. He is a complete boob, yet the personnel at Belle Tire were able to successfully deal with him!
Lamont Chears gave me outstanding service and a Military Discount on my tires. Fast, courteous, and professional, I will only buy my tires from Belle Tire due to this experience.
I just want to give credit where I believe credit is due. I've purchased most of my automotive needs from your store on Van Dyke in Warren, and they've always stood behind their work. Even when I've had some warranty situations and expected to hear some excuse telling me why its not covered, I've never been disappointed. In a time where customer service seems to be falling off the radar, you guys are a breath of fresh air. Thanks, Dawn Stavros
Over the past 3 months my 90 year old mother has taken her PT cruiser to your facility for tire repairs. Your staff treated her with the utmost charm and courtesy. Your staff repaired her tires due to road hazards without cost. I live over 45 miles from my mom. I cannot thank you enough for your service and kindness. My mom thanks you as well. Great Job! Keep up the good work. I continue to take my vehicles to your facilities for reasons like this. I will continue without question. Thank YOU again.
I just want to say that your store on Van Dyke in Warren is a wonderful place to do business. The manager, John Noechel and Lamont Chears are two first class employees. They have been so helpful to me. I deeply appreciate their professionalism and their kindness. You should be very proud to have them as employees. Thank you. Cynthia Dale