The valve on one of my tires blew, brought it in to see what it would cost to have it fixed. Not only was the staff extremely friendly, it didn't cost me a dime for the fix, or to have them swap the spare back out! They even let my pup wait with me in the store while they did it!
This Belle Tire has the most friendly and enjoyable customer service representatives. They were great to work with, helped me save time and money, and were very knowledgeable! Great people and a great value, especially Tom Baumgardner. The repairs are also very satisfactory every time!
I purchased four Michelins for my Ford E250 from the 3773-28th St. SE Grand Rapids, MI facility, sincere helpful front counter staff and balancing was right on. I'm about to go back for tire rotation and a new battery with no doubts that I'm going to the right place. I also got six Firestones for my motor home at BelleROC truck tire shop in Byron Center, MI-another good Belle Tire experience ~ Dave
Excellent service. Everyone was super helpful and friendly. They are super efficient and fast. Highly recommended and defiantly going back!!
Great place great service I went in this morning to fix my tire and they were very nice fast service I recommend this place to all my friends and family
Thank you for fixing our tire! Always great service when my husband comes in.
Tom Baumgardner was very helpful, fair and honest. I appreciated his excellent knowledge and his great customer service. He presented and explained each option available to me and took time to answer my questions Service time was quick. I will definitely recommend him.
I have been going to this specific Belle Tire for over 12 years, right about when I first started driving. I refuse to go anywhere else, Andy and his team are always the most knowledgeable and helpful set of crew there is around. Even when talking with their techs as I like to, from the bottom up these guys know what they're talking about and are always willing to lend a hand. Not to mention their prices, they'll undercut anyone just to prove a point that they mean they're the best. Love this place and always will.
My car was in the body shop and needed new tires. The body shop delivered the rims and Belle delivered them back to the body shop the next day with no delivery charge -- GREAT customer service! Dan was great to work with.
These guys rock - been going there for over 6 years. They don't push stuff, they are not condescending to women and they know their stuff.
Great service! I purchased tires based on research and recommendations from others. They did not live up to they hype. I spoke to sales and shop staff about it, surprising them, and they said try them or will change tires. After a week, still no dice on the new tires. They were more than welcome to get me a set that I would like and were very helpful when installing. Underline customer service. I was told, "we want you to be happy." You can bet that I'll share that experience with others.
Took car in for tire maintenance of, rotating and balancing. A drivability issue resulted from this work. Took car back and they cheerfully road tested and re-inspected the procedures. When the car was returned to us the issue was resolved promptly. They were all very concerned about making it right and it was
The work they do is very good and their prices are awesome. Andy always matches the competitor's prices. I have been a returning customer because they take very good care of you.
great job! very helpful. finished sooner than quoted Thanks! :)
There aren't many places that will tell you that a service you think is needed is not actually needed, especially on a high mileage car. That's what happened to me here.
always friendly and prompt service. i never feel like i am being "ripped off" like i do at other places such as Midas. The staff here are always willing to answer any question they can. they are up front and honest.
I've always had good service with a smile. The guys behind the counter always answer all my questions on tread pattern and road life and the guys in the shop have always been polite and courteous.