Another trip to Belle Tire and another extremely happy customer. I've been to the Roseville, Madison Heights, Grosse Point Farms and now Shelby Township location and the one thing they have all had in common at the time of my visit is the manager, Marc Dewey. I trust my less than knowledgeable 'under the hood' wisdom to Mr. Dewey. He has always treated me with respect and an explanation of what was needed and why. At the end of the day, I feel safe when I leave Belle Tire. I can't think of many places, as a customer, that I am allowed that feeling upon my departure. Mr. Dewey represents Belle Tire in his actions as well as placing an importance to customer service. I've said it before and I'll say it again, Kudos to your recruitment process regarding hiring Marc Dewey.
Have been going to Belle Tire since 1998. Would not go anywhere else. Service is quick and staff are always friendly and helpful.
As always any time I send someone to Marc Dewey they are extremely happy. I follow him to which ever store he is at as well as all my referrals. Thanks Marc and Belle Tire for countless years of great service and unbeatable pricing!! I've been a loyal customer since the "Tireman" days, so Belle Tire is the ONLY place I shop, and it's employees like Marc that keep that going!
I couldn't ask for better service and a more caring store manager. You can not go wrong with the Belle Tire on Van Dyke Ave. This store will see more and more business because they do business and interact with the customer in an old fashioned honest, alert and attentive way. Jan has good reason to be extremely proud of his store and his staff. I have done business with this store exclusively for all of my tire and service needs for years.
Great place for new tires or to get one repaired. People there are friendly and helpful.
I've been dealing with Andrew for 8 years. He's the reason I keep going back. The best of the best. I would not trust my SRT8 with anyone else.
The manager Jan was nice and honest. He got me back on the road after a tire blow out and saved the day. Jan is a hero. I would like to buy the branch lunch to show my appreciation.
Thank you Jan.
I had an issue with my brakes after getting new rear brakes installed. Jan and his staff worked tirelessly to find the problem. Jan didnt keep coming back to me with how much all my work would cost. Jan and the staff did all the troubleshooting, diagnostics, buying of parts, etc.. all at no charge to me. They found the problem and got my van back on the road. I am very impressed with the integrity of Jan and his staff.
I had a right front tire with a slow leak on my Ford 2010 pickup. I took my truck to Belle tire on tuesday the 5th of July about 2pm and 40 minutes later it was fixed and I was not charged anything. They said there was a bolt in my tire and it was repaired from the inside for good. They were very friendly and I'll go back to Belle Tire for any of my needs in the future. This was my second time I had a tire repaired at Belle Tire and Iam very happy with their service. Phil P
Thank you for your great help and service on Monday 6/6/11. While I was in Arizona you went above and beyond the normal to help me. Thank you Jan and all the others who helped. I will be back for more great service.
THANK YOU JAN FOR TAKING CARE OF MY FLEET EVERY TIME I COME IN. GREAT SERVICE
I've not even bought nothing here yet but have talked on phone several times then at store talking over what tires im going to get , plus got a free front suspension inspection . and every time both jan and ken have been great / professional / informative . a class operation !!
I just wanted to say that I had the best service of my life today at the Belle Tire located on Van Dyke, Dan who was working with me gave me amazing customer service. He took time out to explain everything and actually took my to my car to show me exactly what was happening and why it was happening. I told him my situation and he worked with me and my budget. All the guys there were great and I am now a life long customer.
During the week of January 13th, I took my vehicle in to have some repairs on my 2004 Ford Escape. Your assistant manager was so helpful in getting the part I needed and he also provided me with safety tips on how I could save on future repairs. I am so grateful that I stopped in to get my vehicle worked on. The problems that I experience was with my tire rod and I did not know how serious it really was. Thank you for the dedicated and hard work and the experience workmanship.
I just wanted to let you know that yesterday I went to the Van Dyke & 23 mile store with a split sidewall on a tire that I bought in November 09. Lou took care of the tire replacement at no charge, balanced all the other tires and got me out in about an hour. This was excellent service! I want to thank Lou and the rest of the staff as they have always treated us great. I will continue to buy all our tires at your store. Best Wishes.
I felt I needed to make it aware of a wonderful AND first time experience with your company. This evening my 2 young children and myself were on our way home when we had a tire losing air qickly, being a woman of zero car know-how and my husband out of town I had no idea what to do so I pulled into the Belle Tire at 23 and Van Dyke. It was approx. 8:20 and I could tell they were closed/closing but I had to try. The assistant manager Louis Plotzke was still there. When I came in he greeted me and explained to me they were closed, without me even having to unload my sob story on him he took notice to the fact that my tire was flat and offered to put air in it. After trying to put in air he saw it was coming from a hole in the tire. He said his employees were gone and the eqipment was off but he would be willing to put my spare on for me. Just my luck I had no spare in the car, he told me it would be no problem to turn things back on and fix my tire. I felt horrible but felt much better when he told me he has his own young children and would never want them to be stranded without someone to help. After all this he said there wouldn't be any charge and adamantly refused to take a gratuity! Here is a man who has his own family to go home to and takes more time away from them to help us, that is not a quality you find in many people these days. Thank you so very much again, I will tell all my friends, family neighbors and anyone that will listen they need to go to Belle Tire!
Very professional, very quick, and they do the job right! Thanks guys!
I have had tires, brakes and alignments done at this store. Everyone is always couteous and professional without any pressure. See Andy
Went in with a suspected slow leak on a Saturday. The staff was courteous, professional, and the wait time was minimal. They replced the valve stem and inspected ALL my tires for FREE! I was glad I chose a trusted name and not one of those other places. You have gained a customer with your excelent service and great deals.
Always excellent, and honest, service.