I recently had to have a leak fixed and had a wonderful experience at this store. Rick and Eric were immensely helpful and completed my repair quickly. They were both very knowledgeable and when I came in looking for a new tire were able to patch my old one instead. Their customer service was excellent, and I will be coming to this location for all of my service needs in the future. Thank you rick and Eric
Great service. Had 4 new tires replaced in less than an hour. Best price too.
i came off i75 with low rear tire, stopped at belle tire, asked the gentleman to fix flat tire, went to mall for 2 hours , no rush, came back, tire was fixed, got rid of the dirt, all cleaned up, was no flat, no charge for time or labour.2 years later service ,got 2 new tires installed, never forget where u get taken care of. thanks belle tire, great polite crew working there thks so much. mark, from windsor, canada
it may be lame, but i have been a long time customer. i have actually dealt with Adam at 3 of the last stores he has managed. customer service just doesn't get any better!
i called Adam for set of tire and rims, he was very nice , took the time with me explained and addressed my need.
He even offered to call me back when his search return positive.
thank you Adam in advance ,
I recently took my wife's Saturn Vue in for new tires and Brent from the Madison Heights Store ( Store #10 I believe) was very helpful throughout the entire process.
I decided to have my '04 Alero struts looked at as my dealership stated I needed all new struts. Not only did Brent quote me lower than the dealership, but he stated that after testing, nothing was wrong. He could have sold me on something but he was very honest.
I work for GM in Global Quality and realize that you must always treat the customer with integrity and respect and let them drive your business. I feel that Brent is a role model for this ideal. Please make sure that all levels of leadership recognize Brent for his extra level of customer care and integrity. To Bell Tire as a Company, keep up the good work.
Thanks and warm regards,
Took my car 1999 Chrysler to another store for a sound coming out of right front of car..Other store took car for a ride and could here the noise. They came back to me said I needed new wheel bearings in back of car that should solve problem. Took it to your store and within 20 minutes your guy found problem and fixed it. It was on right front of car. Was amazing I will be back. So you know i was going to other store for 10 solid years for everything; not any more. Your store is it, I will drive extra miles to come there service great..
Fast, qualified, friendly, honest, and (relatively) inexpensive. All the qualities I look for in auto repair. Yea, it's a chain, so the price is a bit higher than the corner grease monkey who's the 2nd cousin of your uncle's best friend's former roomate, but it's worth it for the quality and fast service.
Great service at this store, i needed custom car service(car had been lowered) and it was not a problem!!!!!
I have been to 4 different Belle Tire locations, all of them have great service. This one is the best! Fast service! Great price! Pleasant people to deal with! Thanks!
service is always good. today I stoped by,beause my tire was making a noise. I talked to the manager but i had to wait for more than a hour then i had to leave because of my job.Although for this mishap, i still appreciate the place and lok forward to going there again.
it was fast and great. good job guys!
Fantastic service always. They've treated me well many times and always provide a competative price.
I'd been noticing my driver's side rear tire losing tire pressure for a few days. I was getting ready to head out of town and needed someone to look at it. Store 10, Dan Pellegrini's store, is close to my office, so I took it there on my way to work. Dan and his staff got me written up and my car in the shop pretty quick. After further examination, my tire had a chunk of metal in it. The tire tech fixed it up and I got back on the road to work in no time. This is just one time when Dan and his guys have helped me out, so I can't thank them enough! Store 10 is my favorite store with my favorite guys! Especially Dan! And I've recommended the store to several of my coworkers who are equally happy and pleased with Store 10's service. Hope all else is well! --Kris F.
Got new tires here last month. The staff was very knowledgeable and friendly. I never once got the impression that I was being "taken for a ride". Professional staff and speedy service every time. I will be coming back here for all my auto needs.
Just stopped in for some basic maintenance work (oil change, tire rotation). I was out of there before my ride even showed up. I am sure it is not always like that, but the service was exceptional. I would recomend this store to anybody and everybody!
I had a flat tire on January 15th while traveling from Cleveland to Troy on business and did not want to make the return trip using the 'donut' spare. The hotel (Drury Inn) referred me to your 14 Mile location and the staff there immediately took action to help me out. The tire was repairable and I was absoultely shocked when the manager said 'No Charge'. To my further surprise, the donut and jack were back in place and the trunk was fully useable. I told the hotel to use you for all vehicle maintenance requests from their guests and will recommend your company to everyone I know. You don't have a location in Cleveland - but I wish you did. Thanks for making a bad day a great one.
If a rating of "1" is tops, you get it. I have been to your store twice recently with slow leaks due to nails, screws..... Both times you were able to take me in, get my tire fixed within 30-45 minutes, and the price was great - $ 0.00. Talk about customer satisfaction. I was and am impressed with your team.