Friendly knowledgable mechanic told me what immediate safety issues were & what could wait. I could've just gotten one side done but they recommended doing both sides because of how it would ware & I respect his advice & did it. There was a new guy working the desk & was very busy so made one mistake on pricing that would have been $500 more but they honored their first quote anyway. It was a whole rear rebuild of the arms, shocks & all which is a job nobody likes to do. I also had a previous place tell me I needed brakes but they were honest & told me that I didn't. Then they told me about other issues that could wait & get done next time. I was able to finance thru Belle Tire 6 months no interest. I bought their tire replacement warranty for $30 so that if I ever get a flat for some reason or tire issues, they replace it for me free. I thought their tire & wheel prices were very good & a fair market value. I haven't driven the car yet but am hoping it drives a lot more smoothly with all new rear end parts.
Took my car to belle tire for a front end noise. They had no problem looking at it and telling me what was wrong with it before working on it. They also called to let me know the rear knuckle was loose but didn't need replacement right now. I was really impressed with their professionalism and honesty of whether or not a part needed to be replaced or not. Most places would tell you it would need replacement when it didn't need to be. I will be taking my car back there if I ever need something done again. They also were able to find cheaper parts for my car.
Great customer service, Dan the store manager is nice guy takes the time to answer all your questions. I never felt like I was a bother unlike some shops in this town. Belle Tire in Monroe will get all my business and I will encourage friends and family to do the same.
My favorite place to go !
Took a flat tire they there was some issues everything resolved. Great experience.
Great staff, Vince is awesome, great personality and knowledgable. Spent almost $1,500 which was well worth it for the product and service I received. Will not shop elsewhere
This place is the best! Everyone is always super professional, prices are great and service is excellent! I recommend everyone get tires from here!
These guys treat you with respect. They value their customers. I have had my cars serviced there three times.
I was having some issues finding a place in monroe to align my bmw. I went to belltire monroe and vince navarre helped me were no other place in town would. Great customer service and did my work in a timely manner. Vince made my visit so pleasent that I didn't even realize my car was done. Thanks vince.
Great service. They got me in when there were barely any openings and treated me very well. I will definitely recommend this belle tire location to anyone.
I just took my wife's Escape in to be checked for a clunking noise in the front end they checked it out in a timely manner and informed me what was wrong. they made the proper repairs, without trying to sell me something I didn't need. And at a great price I might add! The staff were all professional and friendly!! I'm convinced Belle Tire Monroe is the place to go.
As silly as it sounds at 27 I still had not mastered putting air in my tire as little as I felt I asked the guys at belle tire if they could help me and they did WITH a smile and didnt make me feel stupid. I go there for everything my car needs. They fixed my flat, change my oil, checked out my breaks. Everytime is a full friendly service and Vince is AWSOME and so helpful.
Customer service is A+! Have been recommending Belle Tire to friends and coworkers and two have purchased tires. They also are completely satisfied. Great job and keep up the good work!
Visited the Belle Tire in Monroe, MI on a snowy day in February 2012. Felt welcomed as I walked in the door...the staff were friendly and knowledgeable...knew what I needed and offered a great price and short time for repairs. I will continue to visit this location for continued great service and recommend them, too!
Every time I am in the store for any reason, Vince is always ready to help me out with any questions or concerns I may have. I had some work done on my car a while back and the part failed, and he made sure to take care of all the problems and even fixed the alignment since the part caused it to be off. Great Job Vince! Thanks for all your hard work and great customer service.
I don't judge a store by their low prices, but on customer service and warranty work. I bought 4 new tires early this month at the Belle Tire in Monroe. Last night, one was flat; a nail in the sidewall. I drove to the Monroe store with the spare on, and they replaced the flat tire with a new tire. No problem.
Do not, I repeat, do not even think of buying tires at any place but Belle Tire. They are the best. They have proven it to me. The only place I will ever buy tires for any of my cars. 5 star service and the best prices around.
Just a note to tell you about the excellent customer service I received from Vince! Great customer service is always appreciated! I talked to him on Monday and on Tuesday when I came back in he knew my name and what I was there for. You have found another loyal customer.
I walked in and was greeted by Jeff Watson. I was so pleased to see a tire company that took the time to make the customer feel like they could trust them. I am used to going to Joe Lake where the Customer Service Manager acts like you are a disturbance when directed towards him. Jeff did a great job! He walked out to my car to make sure we were getting the proper size tires and rims, and he did it in the rain. One way to know that they care. Things did go wrong because of the age of my car but were taken care of in a professional manner. I have directed others to this location Belle Tire. I hope the company knows of his talents at making the customer feel welcome, to be able to ask questions, and the ability to get the job done right! I am fully impressed by this location and you have found a loyal customer.